Nurturing wellness for case workers is integral to the successful delivery of client support services in the resettlement sector.

Resources

To close the CSS Annual Conference 2022, Chanelle Linton, Progress Career Planning Institute (PCPI), delivered an impactful workshop titled “Addressing the Difficult Parts of our Jobs: Boundaries & Expectations.” Linton’s session focused on the creation of boundaries and expectations within the workplace: with colleagues, managers and clients. Participants felt that this session was a great reminder that “it is okay to say ‘no’ sometimes” and that “…balancing between work and life” is vital. The National Coordination Team is pleased to share a printable handout that summarizes Linton’s session:

Boundaries & Expectations – C. Linton – EN

Limites & Attentes – C. Linton – FR

Webinars

When helping hurts: Understanding the impact of vicarious trauma by Kari McCluskey

Vicarious trauma is a transformative change that can occur in helpers as a result of supporting, caring, and identifying with the painful experiences of others. Witnessing the struggles and hardships of newcomer families can be difficult as we try to balance professional expectations and resource limitations with our other responsibilities. Losing hope, pulling away from others, and feeling physically and emotionally exhausted, are just a few examples of the impact we might experience. As a result, we might start to criticize our own capabilities and isolate ourselves rather than recognize what is a very human response to trauma exposure. This webinar builds an understanding of vicarious trauma and provide strategies for building resilience including how celebrating growth and even the smallest of successes can encourage and sustain vicarious resilience.