{"id":11080,"date":"2026-05-15T11:48:16","date_gmt":"2026-05-15T11:48:16","guid":{"rendered":"https:\/\/clientsupportservices.ca\/?page_id=11080"},"modified":"2026-06-24T23:50:12","modified_gmt":"2026-06-24T23:50:12","slug":"css-annual-reports","status":"publish","type":"page","link":"https:\/\/clientsupportservices.ca\/fr\/css-annual-reports\/","title":{"rendered":"Rapports SSC"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Le suivi des r\u00e9sultats des programmes centralis\u00e9s et le maintien des normes d'assurance qualit\u00e9 dans l'ensemble du programme sont des \u00e9l\u00e9ments essentiels de la fonction de coordination au sein du programme CSS. Le r\u00e9seau national de programmes CSS a mis en place un cadre complet de mesure des r\u00e9sultats avec des indicateurs de progr\u00e8s clients clairement d\u00e9finis qui d\u00e9montrent les r\u00e9sultats des clients et du programme.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Rapports statistiques SSC<\/strong><\/h3>\n\n\n<div class=\"wp-block-image is-style-bottom-wave\">\n<figure class=\"aligncenter size-medium\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" data-attachment-id=\"11095\" data-permalink=\"https:\/\/clientsupportservices.ca\/fr\/css-annual-reports\/image-2\/\" data-orig-file=\"https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?fit=1125%2C750&amp;ssl=1\" data-orig-size=\"1125,750\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?fit=1000%2C667&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?resize=300%2C200&#038;ssl=1\" alt=\"2 women reading statistical report printouts\" class=\"wp-image-11095\" srcset=\"https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?resize=18%2C12&amp;ssl=1 18w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?resize=680%2C455&amp;ssl=1 680w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?resize=960%2C640&amp;ssl=1 960w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image.png?w=1125&amp;ssl=1 1125w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Les rapports statistiques sont extraits directement de Salesforce et fournissent des donn\u00e9es et analyses compl\u00e8tes sur les tendances cl\u00e9s des clients \u00e0 travers le r\u00e9seau. Ces rapports recueillent des informations importantes relatives aux donn\u00e9es d\u00e9mographiques des clients, aux besoins identifi\u00e9s, aux r\u00e9f\u00e9rences, \u00e0 l'utilisation des services et aux sorties de cas, permettant une meilleure compr\u00e9hension des profils des clients et des r\u00e9sultats des services.<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Les rapports \u00e9tayent la planification et la prise de d\u00e9cision des programmes bas\u00e9es sur des donn\u00e9es probantes en mettant en \u00e9vidence les tendances \u00e9mergentes, les lacunes dans les services et les domaines de forte demande. Ils aident \u00e9galement \u00e0 suivre la performance des programmes, \u00e0 mesurer les r\u00e9sultats et \u00e0 garantir la responsabilisation envers les parties prenantes et les bailleurs de fonds. En centralisant et en analysant ces donn\u00e9es, les rapports aident l'\u00e9quipe de coordination nationale des CSS et les sites du r\u00e9seau \u00e0 mieux comprendre l'impact des services dispens\u00e9s et \u00e0 identifier les opportunit\u00e9s d'am\u00e9lioration continue.<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\"><a href=\"https:\/\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/CSS-Statistical-Report-October-2025-March-2026.pdf\">Rapport statistique du SCC Octobre 2025 \u2013 Mars 2026<\/a><\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\"><a href=\"https:\/\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/CSS-Statistical-Report-April-2025-September-2025.pdf\">Rapport statistique CSS avril 2025 \u2013 septembre 2025<\/a><\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\"><a href=\"https:\/\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/CSS-YMCA-IRCC-Statistical-Report-Oct-2024-to-Mar-2025.pdf\">Rapport statistique CSS Oct 2024 \u2013 Mars 2025<\/a><\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\"><a href=\"https:\/\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/CSS-YMCA-IRCC-Statistical-Report-April-Sept-2024.pdf\">Rapport statistique CSS avril 2024 \u2013 sept 2024<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Rapports Narratifs SSC<\/strong><\/h3>\n\n\n<div class=\"wp-block-image is-style-bottom-wave\">\n<figure class=\"aligncenter size-medium\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" data-attachment-id=\"11098\" data-permalink=\"https:\/\/clientsupportservices.ca\/fr\/css-annual-reports\/image-3\/\" data-orig-file=\"https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?fit=1125%2C750&amp;ssl=1\" data-orig-size=\"1125,750\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?fit=1000%2C667&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?resize=300%2C200&#038;ssl=1\" alt=\"Racialized woman holding folder containing printed reports\" class=\"wp-image-11098\" srcset=\"https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?resize=18%2C12&amp;ssl=1 18w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?resize=680%2C455&amp;ssl=1 680w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?resize=960%2C640&amp;ssl=1 960w, https:\/\/i0.wp.com\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/image-1.png?w=1125&amp;ssl=1 1125w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Les rapports narratifs sont un \u00e9l\u00e9ment essentiel de la prestation de programmes et de la responsabilisation. Ils fournissent un aper\u00e7u complet des activit\u00e9s, des initiatives et des efforts de coordination entrepris par l'\u00e9quipe nationale de coordination du CSS tout au long de l'exercice financier. Ces rapports documentent les r\u00e9alisations cl\u00e9s, les progr\u00e8s r\u00e9alis\u00e9s vers les objectifs du programme, les mises \u00e0 jour sur les initiatives en cours et l'impact global des activit\u00e9s men\u00e9es dans tout le r\u00e9seau.<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">En outre, les rapports narratifs mettent en \u00e9vidence les d\u00e9fis courants rencontr\u00e9s par les sites, identifient les tendances \u00e9mergentes et les besoins en services, et pr\u00e9sentent les succ\u00e8s, les pratiques prometteuses et les le\u00e7ons apprises \u00e0 l'\u00e9chelle du r\u00e9seau. Ils rendent \u00e9galement compte des efforts de collaboration, des activit\u00e9s de renforcement des capacit\u00e9s, de la formation et du soutien technique fournis aux organismes, ainsi que des progr\u00e8s r\u00e9alis\u00e9s dans le renforcement de la prestation de services et de la coordination.<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\">Ces rapports jouent un r\u00f4le important dans la d\u00e9monstration des r\u00e9sultats des programmes, l'assurance de la transparence et de la responsabilit\u00e9, l'orientation des efforts d'am\u00e9lioration continue et la fourniture au CICR et aux autres parties prenantes d'une compr\u00e9hension claire du travail et de l'impact du R\u00e9seau SCCC.<\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\"><a href=\"https:\/\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/YMCA-of-GT-Narrative-Report-April-2025-July-2025.pdf\">Rapport Narratif CSS Avril 2025 \u2013 Juillet 2025<\/a><\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\"><a href=\"https:\/\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/CSS-YMCA-IRCC-Narrative-Report-Oct-2024-to-Mar-2025.pdf\">Rapport Narratif CSS Oct 2024 \u2013 Mar 2025<\/a><\/p>\n\n\n\n<p class=\"has-text-align-justify wp-block-paragraph\"><a href=\"https:\/\/clientsupportservices.ca\/wp-content\/uploads\/2026\/05\/CSS-YMCA-IRCC-Narrative-Report-April-Sept-2024.pdf\">Rapport CSS Avril 2024 \u2013 Sept 2024<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Tracking centralized program outcomes and maintaining quality assurance standards across the program are essential components of the coordination function within the CSS program. The CSS National Program Network has established a comprehensive outcome measurement framework with clearly defined client progress indicators that demonstrate both client and program results. CSS Statistical Reports Statistical reports are extracted&#8230; <\/p>\n<div class=\"link-more\"><a href=\"https:\/\/clientsupportservices.ca\/fr\/css-annual-reports\/\">Lire la Suite<\/a><\/div>","protected":false},"author":139771470,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_monsterinsights_skip_tracking":false,"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-11080","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P9Xs1G-2SI","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/clientsupportservices.ca\/fr\/wp-json\/wp\/v2\/pages\/11080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clientsupportservices.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/clientsupportservices.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/clientsupportservices.ca\/fr\/wp-json\/wp\/v2\/users\/139771470"}],"replies":[{"embeddable":true,"href":"https:\/\/clientsupportservices.ca\/fr\/wp-json\/wp\/v2\/comments?post=11080"}],"version-history":[{"count":16,"href":"https:\/\/clientsupportservices.ca\/fr\/wp-json\/wp\/v2\/pages\/11080\/revisions"}],"predecessor-version":[{"id":11172,"href":"https:\/\/clientsupportservices.ca\/fr\/wp-json\/wp\/v2\/pages\/11080\/revisions\/11172"}],"wp:attachment":[{"href":"https:\/\/clientsupportservices.ca\/fr\/wp-json\/wp\/v2\/media?parent=11080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}