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Reception House Waterloo Region delivers the CSS program locally for the Kitchener-Waterloo Region and connects government assisted refugees to important services upon their first week of arrival. These include:

  • Skilled staff, who are fluent in a wide­ range of languages, works closely with the Resettlement Assistance Program and the Life Skills Program in order to provide coordinated services.
  • Collaboration with medical and counseling programs to provide health services.
  • Specialized support and activities for Youth provided by a Youth Outreach Worker.
  • Advocacy and Outreach: CSS Kitchener provides presentations for community organizations to promote  awareness and understanding about government­ assisted refugee needs


For more information about this site, you can contact Reception House Waterloo Region at:

201-675 Queen Street South
Kitchener, Ontario
N2M 1A1
(519) 743-0445


What’s New at Reception House?

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