Public Trainings

Client Support Services is now offering Case Management Training for Vulnerable Newcomers. This training will equip settlement service providers with the information to:

  • Serve vulnerable newcomers through strategies developed by the CSS Case Management model
  • Understand clients unique and complex needs
  • Understand documentation best practices
  • Foster a collaborative and welcoming spirit in your local community
  • Use partnerships and information-sharing to leverage your organization’s assets

If you are interested in receiving this training in French or English, please contact christina.ugge@ymcagta.org for more information.

Click here for the training guidebook (French only)