Public Trainings

Client Support Services is now offering Case Management Training for Vulnerable Newcomers. This training will equip settlement service providers with the information to:

  • Serve vulnerable newcomers through strategies developed by the CSS Case Management model
  • Understand clients unique and complex needs
  • Understand documentation best practices
  • Foster a collaborative and welcoming spirit in your local community
  • Use partnerships and information-sharing to leverage your organization’s assets

If you are interested in receiving this training in French or English, please contact for more information.

Click here for the training guidebook (French only)