Client Support Services is now offering an Orientation to Intensive Case Management for new CSS staff. This training will equip settlement service providers with the information to:

• Provide standardization of service delivery for GARs across Canada
• Support GARs access to IRCC funded settlement services that meet their complex needs
• Receive the professional development required to enhance their existing skills and learn new ones
• Foster a community of practice model in the network

Click here for the training guidebook (English)

Click here for the training guidebook (French)