Client Caseworker Boundaries

As early members of Government Assisted Refugees’ teams in supporting their settlement in Canada, it’s especially important to have a clear framework for appropriate boundaries between ourselves and out clients….

Professional Development

We have a treasure trove of PD resources, from webinar recordings, presentation slides, and
related resources in these categories.

Community Capacity Building Toolkit

The National GAR Case Management – Client Support Services (CSS), Community Capacity Building Toolkit, has been developed to standardize the approach, not the process, of effective and inclusive community capacity building across CSS sites.

Standards of Practice in Intensive Case Management

This document sets out standards for intensive GAR case management, as based on the Client Support Services (CSS) program, the only program in Canada providing GARs with 12-24 months of intensive case management support upon their arrival.