As a program funded through IRCC, we complete regular reporting responsibilities to track the ways that Client Support Services improves sector knowledge, trends in the outcomes of clients within the program, and reflect on areas of further investment.
Category: Reports
Tracking central program outcomes and maintaining quality assurance standards throughout the program is an essential coordination element of the CSS program. The CSS National Program Network has an established outcome measurement framework which has a clear client progress indicators which demonstrate client and program results.
CSS Special Reports
CSS Special Reports focus on key topics and emerging patterns within the resettlement sector in order to explore key issues, solutions, best practices and recommendations in order for the sector to adapt in a timely manner and grow professionally.
Francophone Newcomer Reports
As a network that is based upon client centered, empowerment-based service to Government Assisted Refugees (GARs), it is pertinent to the goals of the Client Support Services program to better understand the needs of francophone GAR clients and francophone service agencies.
CSS Statistical Reports
Statistical reports present summaries of yearly program outputs and top client needs. These reports reflect data collected through CSS National Program Case Management tools and iCARE data fields.
CSS Performance Reports
Performance reports are organized as an Outputs and Outcomes Table and looks at qualitative and quantitative service delivery results across all CSS partner sites.