Final Narrative Report (2017-2020)

As a program funded through IRCC, we complete regular reporting responsibilities to track the ways that Client Support Services improves sector knowledge, trends in the outcomes of clients within the…

Client Caseworker Boundaries

As early members of Government Assisted Refugees’ teams in supporting their settlement in Canada, it’s especially important to have a clear framework for appropriate boundaries between ourselves and out clients….

Secondary Migration Report (2019)

The CSS Secondary Migration report seeks to explore some key questions related to GAR secondary migration in Canada, including: The gaps in resources and service delivery for secondary migrants in…

Test report for February

Last week I moderated a panel focused on measuring virtual service delivery for the Peel Newcomer Strategy Group, and then we had a short focus group after with participants.